FREQUENTLY ASKED QUESTIONS

Below are a few answers to our most frequently asked questions about the Comfort Sleeper® by American Leather. If your questions are not answered here, please call our shop to speak with a Comfort Sleeper® expert.

(970) 259-5755

American Leather and Artesanos work together to get your sleeper to you as quickly as possible. If you are ordering a custom Comfort Sleeper, you can expect it to arrive at your home in about 30 days. We do offer the "Early Bird" rush program as well. For an extra fee, we can have it in your home in about 20 days. 

Absolutely. It is much easier to select a covering when you can see the real thing in your home. Just send an email to info@artesanosdesign.com with the following information.

-Name
-Swatch samples desired
-Mailing address
-Phone number

Samples will be sent directly from American Leather to your house and arrive in 5-10 business days. 

Yes. The Comfort Sleeper is engineered to fit into small spaces (or large). With 7 sizes ranging from Cot to King, and a design that allows it to be fully disassembled for delivery, it can fit through tight spaces and into any room there is space for it to open. The Comfort Sleeper is great for rental units, studio apartments, attics, lofts, house boats, offices, etc. 

Yes, your Comfort Sleeper can be returned with the meeting of several requirements. In order to be eligible for return, your Comfort Sleeper must be in new condition in its original packaging. As all Comfort Sleeper sofas are custom made-to-order products and very specific to each customers needs, returns are subject to a 25% re-stocking fee. Outbound and return shipping costs will be the responsibility of the customer.

Yes. American Leather builds an incredible product that sees very few defects. Should you need to warranty your Comfort Sleeper for any reason, American Leather has you covered. The Comfort Sleeper has a 10 year warranty for any manufacturers defects on the sleeper mechanism and a lifetime warranty for any manufacturers defects on the frame. Artesanos will help to coordinate in any repairs or replacement pieces. 

Artesanos offers several different delivery options. If you are outside of the Four Corners area, due to its size, your Comfort Sleeper will arrive via. motor freight carrier. If you are local or within a several hours drive of Durango, CO our team will deliver your Comfort Sleeper. Please see our Shipping/Delivery page for the finer details and pricing of delivery options.

We use all major carriers and their local courier partners. We will provide you with all shipping and tracking information as soon as your Comfort Sleeper sofa is in transit.